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UAE Launches AI-Powered Paperless Tourist Tax Refund Platform

  • The UAE Federal Tax Authority launched a fully digital, paperless tourist VAT refund platform at major airports, described as the fastest refund process.
  • The platform, operated with Planet Tax Free, is now available at Zayed International, Dubai International, and Sharjah International airports.
  • The Tourist Refund Scheme lets eligible tourists reclaim the 5% VAT charged on most goods and services before departure.
  • The new app uses AI, facial recognition, passport and bank card verification, and QR-code scanning to streamline refunds and reduce manual checks; some refunds can be completed without in-person inspection.
  • If purchases are selected for review, tourists are directed to smart gates for automated identity and transaction verification.

Source: khaleejtimes.com

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.



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