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How to Clearly Explain the IOSS €150 Limit to Your EU Customers: 4 Effective Methods

  • The IOSS limit allows VAT to be handled easily for EU orders under €150; orders above this must be shipped DAP, causing potential delays and extra fees for customers.
  • Do not display your IOSS number publicly to avoid fraud and liability for unauthorized VAT charges.
  • Clearly communicate to customers the IOSS limit, when VAT is charged (at checkout, not customs), and the upcoming Small Parcel Levy affecting low-value parcels.
  • Warn customers about possible new fees and delays starting in 2026 if you’re not covering these costs.
  • Explain the IOSS limit on product pages, at checkout, in your FAQ, and on your shipping policy page to manage customer expectations and reduce complaints.

Source: simplyvat.com

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.



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