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Colorado DOR Says Taxable Telecom Includes Call Conferencing and Stresses 30-Day Bundled Services Deadline

  • The Colorado Department of Revenue has clarified that sales tax is imposed on intrastate telephone and telegraph services, including call conferencing, routing, and switching.
  • However, the guidance does not cover web-based, video, and advanced conferencing services.
  • When taxable and nontaxable services are bundled together, the provider can only collect tax on the taxable services if they follow the Department’s procedures and maintain documentation of the allocation of services for three years.
  • The provider must also notify the Department of the percentages of taxable and nontaxable services in a package of aggregated services within 30 days of use on any invoice.

Source Deloitte

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