- The OECD’s 2025 Tax Administration report analyzes data from 58 jurisdictions, highlighting trends in tax system design and administration, with a particular focus on the transformative impact of artificial intelligence (AI) on tax administrations over the past decade.
- The report reveals a significant increase in the adoption of AI, with 69% of tax administrations utilizing it by 2023, streamlining operations, enhancing compliance, and shifting towards self-service channels as in-person contacts decline.
- Key findings include a rise in electronic filing rates (up to 99% for VAT) and a structural shift in revenue collection, with tax administrations now responsible for 63% of total government revenue, despite challenges in staff retention and knowledge transfer as workforce demographics change.
Source OECD
