- SARS introduced enhanced biometric facial authentication on 25 August 2025
- Used for VAT and PAYE product registrations on eFiling
- Also used for updating Security Contact Details when OTP is not received
- Aims to protect taxpayer identities and reduce fraud
- Requires a camera-enabled device and following on-screen instructions
- Successful authentication allows registration or update completion
- Failed verification leads to a case creation and possible document request
- Assistance available at SARS service centres for those without camera-enabled devices
Source: sars.gov.za
Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.