Croatian Businesses Face Challenges with Fiscalization 2.0: Device Failures and Receipt Issuing Issues

• Businesses in Croatia face technical issues with Fiscalization 2.0, including device failures and receipt issuing problems.
• If electronic devices fail, businesses must use verified bound receipt books and submit receipt data within five days, adding JIRs manually.
• Regulatory framework effective from September 1, 2025, but real-time fiscalization issues persist.
• Common issue is loss of connection with the central Fiscalization System.
• During connection loss, receipts must include all legal elements except JIRs, and data must be submitted within two days once reconnected.
• Complete device failure requires issuing physical receipts and submitting data within five days.
• Bound receipt books need verification at the Tax Administration office until December 31, 2025, and through ePorezna from January 1, 2026.
• Protocol applies to equipment replacement, third-party connection failures, and other uncontrollable reasons.
• Remote areas can use bound receipt books with proof of connection unavailability from HAKOM, valid for one year.

Source: fiscal-requirements.com

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.

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