The reputational risk of issuing invoices without QR or with QR not Veri*factu

Reputational risk refers to threats that can damage a company’s image with stakeholders, and its assessment is crucial in today’s interconnected world where information spreads rapidly through media and social networks.
The upcoming changes in electronic invoicing in Spain, set for 1 January 2026, will introduce three types of invoices, including traditional invoices, those with a QR code indicating they can be verified, and QR invoices without the verification legend, raising potential customer concerns about legitimacy.
The introduction of the “Verifactu” invoices, which are pre-registered with the tax agency to prevent fraud, may lead customers to perceive non-Verifactu invoices as potentially fraudulent, even though they are not necessarily issued by fraudulent companies.
Companies may feel pressured to issue verifiable invoices to avoid reputational damage, with concerns that customers might question the validity of invoices lacking QR codes or the Veri*factu designation, thus impacting business relationships.
The author suggests that all businesses should opt to issue verifiable invoices to mitigate risks of misunderstandings and reputational harm, highlighting the complexity and potential confusion arising from the various invoicing models mandated by Spanish tax agencies.