With all of the complexity, taxpayers often seek guidance on how the tax laws apply to their transactions. States frequently publish their letter ruling responses (often with the taxpayer’s name redacted). One area where states have issued recent guidance includes online training. Think of all the Zoom, WebEx and Teams meetings you’ve had in the past 18 months! If you pay for an online training, is it a non-taxable service? Or, is the learning a pre-recorded session that might be subject to sales tax as the sale of computer software or, alternatively, software-as-a-service (SaaS)? It depends!
Source: BDO
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