HMRC requires an email address for businesses paying VAT by direct debit. Businesses that have not provided an email address will have their direct debits cancelled later this year.
HMRC has notified the ATT that it will write to businesses that pay VAT by direct debit but have not provided an email address to HMRC. Under UK regulations, HMRC cannot accept direct debits without an associated email address. The letters instruct businesses to set up a new instruction in their Business Tax Account to continue to pay by direct debit. The direct debits will otherwise be cancelled. This does not apply to direct debits under the VAT deferral new payment scheme. Tax agents will not be sent a copy of the letters.
Source att.org
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