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Automating E-Invoicing: Restoring Human Connection in Hospitality Amid Complex Compliance Challenges

  • Manual invoice processing in hospitality diverts staff from guest engagement to back-office compliance tasks.
  • Automation of e-invoicing is positioned as an act of empathy, returning valuable time to staff and supporting Accor’s “Heartist” culture.
  • Increasing regulatory complexity in MEA and APAC regions forces hospitality staff to focus on compliance over human connection.
  • The solution is to make compliance invisible through full automation, allowing staff to prioritize guest experience.
  • Fragmented and evolving compliance requirements across countries necessitate a unified, automated approach to e-invoicing.

Source: comarch.com

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.



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