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“How do I know if my Peppol e-invoice has arrived?” – A practical guide for entrepreneurs

  • Understanding the Peppol Network: The Peppol network operates on a 4-corner model involving the sender, their Peppol Access Point, the customer’s Access Point, and the recipient. While the transmission between Access Points is generally reliable, confirmation of receipt depends on various factors including the invoicing programs used by both sender and recipient.
  • Message Level Response (MLR) Functionality: MLR allows for standardized status updates regarding the invoice. However, not all systems support MLR, which means confirmation may not always be received by the sender. Entrepreneurs should check if their invoicing software supports MLR and communicate with their customers to ensure their systems can send back confirmations.
  • Steps to Ensure Invoice Arrival: Entrepreneurs can take specific actions to confirm invoice delivery, such as checking their software for shipping confirmations, communicating directly with customers, and monitoring payment status as the ultimate confirmation. The reliability of the Peppol network generally ensures that invoices are delivered, even if explicit confirmation is lacking.

Source Peppol


  • Join the Linkedin Group on Global E-Invoicing/E-Reporting/SAF-T Developments, click HERE
  • Join the LinkedIn Group on VAT in the Digital Age (VIDA), click HERE

 



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