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Implementation of KSeF: When a “Ready Solution” Becomes the Start of Organizational Problems

    The implementation of KSeF at Mam To Pod Kontrolą Sp. z o.o. turned a seemingly simple compliance project into an organizational crisis. Despite meeting formal compliance requirements, the first six weeks revealed unforeseen issues. The company faced numerous client complaints due to invoice processing errors, leading to delayed payments and cash flow concerns. Internal conflicts arose between sales and IT departments over unmet business requirements, resulting in a project manager’s resignation. Additionally, the finance department struggled with assigning travel expenses to the correct business owners, increasing invoice processing time and causing delays in expense reimbursements.

Source: crido.pl

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.



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