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HMRC’s 2030 Vision: Digital Transformation, Tax Gap Closure, and Modernised Tax System

  • HMRC announced a Transformation Roadmap to modernize the UK tax and customs system by 2030
  • Aim for 90 percent of customer interactions to be digital
  • Focus on improving performance and customer experience, closing the tax gap, and reforming the system
  • Measures include tackling tax gap with clearer guidance and digital tools
  • Updated tax debt strategy by end of 2025 to reduce debt
  • Targeting harmful tax frauds with increased annual charging decisions
  • Stronger oversight and new requirements for tax intermediaries
  • Phased rollout of Making Tax Digital for certain traders and landlords by 2028
  • Enhanced use of third-party data and modernized tax return processes
  • Introduction of GOV.UK One Login and Digital Wallet for government services
  • More effective penalties for late payments and modernized dispute resolution
  • AI support for importers and exporters
  • Emphasis on digital-first approach, automation, compliance, and customer experience improvements

Source: deeksvat.co.uk

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.

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