- HMRC announced a Transformation Roadmap to modernize the UK tax and customs system by 2030
- Aim for 90 percent of customer interactions to be digital
- Focus on improving performance and customer experience, closing the tax gap, and reforming the system
- Measures include tackling tax gap with clearer guidance and digital tools
- Updated tax debt strategy by end of 2025 to reduce debt
- Targeting harmful tax frauds with increased annual charging decisions
- Stronger oversight and new requirements for tax intermediaries
- Phased rollout of Making Tax Digital for certain traders and landlords by 2028
- Enhanced use of third-party data and modernized tax return processes
- Introduction of GOV.UK One Login and Digital Wallet for government services
- More effective penalties for late payments and modernized dispute resolution
- AI support for importers and exporters
- Emphasis on digital-first approach, automation, compliance, and customer experience improvements
Source: deeksvat.co.uk
Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.
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