- New digital chatbot provides 24/7 access to tax information
- Aims to reduce errors and user burden with corrections
- Chatbot available for VAT and tax registers, with plans for more areas
- Offers quick, easy access to general tax information
- Operates on generative AI for instant answers to common questions
- Key benefits include constant availability, quick help, reduced contact center load, simple language, error reduction, and ongoing development
- Does not access personal or confidential databases
- Users advised not to enter sensitive information
- For personalized info, contact the VAT Call Center
- Users should ask detailed questions for better answers and can rate responses for system improvement
Source: gov.si
Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.
