- The European Commission and its Member States recognized the negative connotation associated with customs formalities and decided to modernize and streamline the system.
- The shift toward electronic, paperless customs began with the introduction of the NCTS system in 1997, followed by the e-customs decision.
- However, the e-customs decision did not fully achieve its objectives, leading to the development of the Union Customs Code and the Multi-Annual-Strategic Plan for electronic customs (MASP-C).
- The MASP-C aims to achieve a full electronic exchange of information through simplicity, service, and speed. However, some countries are struggling with the implementation of their new systems, leading to delays.
- The customs authorities are working with software providers and economic operators to ensure a proper transition.
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