In their reply No. 253/2023, dated March 17, 2023, the Italian tax authorities provided feedback to a ruling request submitted by a company established in the European Union (hereinafter, “EU”), which, in the 2016-2021 tax period, carried out, among others, electronic services ex Article 7 of Council Implementing Regulation (EU) No. 282/2011, to non-taxable customers, by erroneously charging VAT on such transactions in its Country of establishment instead of in the place where the customer is established or has his permanent address or habitual residence, as prescribed by Article 58 of Directive 2006/112/EC.
Source PwC
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