On 26 January 2023 HMRC published the results of research with tax agents to explore their experiences of HMRC’s digital services
HMRC commissioned research to give them more insight into different business models used by agents, the nature of their interaction with HMRC’s digital services and where they go to for support. The research also looked at the services that agents would like to be made available by HMRC.
Source: regfollower.com
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