The first step for many businesses, after they determine the taxability of their products/services, is to do a nexus review to determine where they should be collecting sales tax. From there businesses start to consider how they are going to charge sales tax – either on the invoice or in their shopping cart. Invariably, different software options bubble to the surface with this decision. These sales tax technology solutions appear to automate the full sales tax process; however, what is not apparent is that the software options are similar to a do-it-yourself (DIY) project. The business is still responsible for managing the software and ensuring accuracy of their data and calendars. Someone must have the bandwidth to tell the software company what to do and when to do it.
Source: taxconnex.com