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Complaints about the authorities’ tax phone service

The tax authorities are difficult to reach. Complaints about the Tax Information Line are pouring in. Anyone who manages to speak to an employee within half an hour is one of the lucky few . More than an hour on hold is the rule rather than the exception. In addition, the connection is often broken after a long wait. The National Ombudsman has now addressed the tax authorities.

Source: nextens.nl

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